Please note, there are currently no delivery time guarantees due to delivery delays affected by COVID-19. Should your order take longer than expected, we will notify you via email.

Shipping Policy

• All orders are processed and shipped within 1-3 business days unless otherwise stated.

• Orders are shipped with FedEx out of Selkirk, Manitoba. Shipping rates are calculated at checkout.

• Once your order has shipped, you will receive a FedEx tracking number via email. It may take up to 72 hours to receive.

Return Policy

We must receive your returned item(s) within 60 days from the date of shipment to be eligible for a refund.

• To be eligible for a return, your item must be unused and in the same condition you received it. It must also be in the original packaging.

• You will be responsible for paying for your own shipping costs for returning your item(s).

• Mail your return item(s) to:

Daycare Direct
Attn: Return
72185 Heritage Drive, R1A 2A8
Selkirk, MB Canada